Returns & refunds

We want our customers to be satisfied with their purchases. Please review our return and refund policy before placing an order.

Return Requests:
If you would like to request a return, please contact us within 14 days of receiving your order.

Items must be unused, unopened, in their original condition, and in the original packaging to qualify for a return unless the item arrived damaged or defective.

Non-Returnable Items:
For health, hygiene, safety, or regulatory reasons, certain opened, used, consumable, clearance, final-sale, or personalized products may not be eligible for return.

Damaged or Incorrect Items:
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. Include your order number and clear photos of the product and packaging.

Return Shipping:
Unless the product was damaged, defective, or sent incorrectly, the customer may be responsible for return shipping costs.

Refunds:
Approved refunds will normally be issued to the original payment method after the returned item has been received and inspected.

Please allow several business days for your bank or payment provider to process the refund after it has been issued.

Original shipping charges may be non-refundable unless the return is caused by an error on our part.

Order Cancellations:
If you need to cancel an order, contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation.

Contact:
For return or refund assistance, contact us at:

[Email Address]